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Product Support

Selecteer een nieuw product

Status indicatie van uw service aanvraag

How2Fixit *

Een aantal basis technische onderwerpen op een eenvoudige manier uitgelegd voor getrainde en geavanceerde gebruikers.

PRIMERGY Release Matrix *

Information regarding released hardware, components, BIOS and Firmware versions, operating systems and server management software

Windows Support *

- Microsoft Support
- Microsoft Automated Solutions - Windows Troubleshooting Platform *
- Windows 10 technische upgrade - stapsgewijze handleiding *
- Windows 10 - Updates & Versies *
- Windows 11 - Upgrade, Updates & Versies *
- Ondersteuning voor FUJITSU-systemen met Windows 7 en Windows 8.1 op Intel Skylake-platform *

AIS Connect *

AIS Connect Service offers two prime advantages:

In simple setup, AIS Connect enables your system to send Autocalls to the Fujitsu Service Center. Depending on the message an incident is opened by the country Service Desk and processed according to your contractually agreed Service Level.
In full setup and only with your individual confirmation, AIS Connect allows the Fujitsu Service Center to access your system remotely for further problem diagnosis.

AIS Connect Agent supports currently PRIMERGY RX/TX, CX and ETERNUS AF/DX Systems.
For Infrastructures the AIS Connect Support Gateway is recommended.

In MySupport Portal you can select your systems based on the serial-/ ident number and store In- / Out-of-Office contact details.

Programma vervangen batterij *

Display Repair Program

*) = This function is product dependent - Selecteer het product!