Product
Support

PANIER DE
TÉLÉCHARGEMENT

TÉLÉCHARGEMENTS

CONTACT

PRODUCT SUPPORT

COMMUNITY & INFO

GARANTIE

PRODUCT SECURITY

MySupport

Informations importantes - Javascript inactiv

	The current safety settings of your browser limit the execution of certain elements of this site. To offer the best possible support and to make the navigation on our site as convenient as possible for you it is mandatory to accept JavaScript in the settings of your browser. To receive a flawless presentation please follow these instructions.
	Mozilla Firefox
	In the address bar, type "about:config" (with no quotes), and press Enter. Click "I'll be careful, I promise" In the search bar, search for "javascript.enabled" (with no quotes). Right click or double click the result named "javascript.disabled" and change to "enabled". JavaScript is now enabled.

Product Support

Sélectionnez un nouveau produit

Etat d´avancement de la demande d´intervention

How2Fixit *

Quelques sujets techniques de base expliqués simplement pour utilisateurs avertis (en anglais).

PRIMERGY Release Matrix *

Information regarding released hardware, components, BIOS and Firmware versions, operating systems and server management software

Windows Support *

- Microsoft Support
- Microsoft Automated Solutions - Windows Troubleshooting Platform *
- Guide pas à pas de mise à niveau technique vers Windows 10 *
- *
- Support for FUJITSU systems with Windows 7 and Windows 8.1 on Intel Skylake platform *

AIS Connect *

AIS Connect Service offers two prime advantages:

In simple setup, AIS Connect enables your system to send Autocalls to the Fujitsu Service Center. Depending on the message an incident is opened by the country Service Desk and processed according to your contractually agreed Service Level.
In full setup and only with your individual confirmation, AIS Connect allows the Fujitsu Service Center to access your system remotely for further problem diagnosis.

AIS Connect Agent supports currently PRIMERGY RX/TX,CX and ETERNUS DX Systems.
For Infrastructures the AIS Connect Support Gateway is recommended.

Programme d´échange de batterie *

*) = This function is product dependent - Merci de sélectionner le produit!