Product Support

Sélectionnez un nouveau produit 
Sélectionnez un nouveau produit
Etat d´avancement de la demande d´intervention
How2Fixit *
Quelques sujets techniques de base expliqués simplement pour utilisateurs avertis (en anglais).
PRIMERGY Release Matrix *
Information regarding released hardware, components, BIOS and Firmware versions, operating systems and server management software
Windows Support *
- Microsoft Support
- Microsoft Automated Solutions - Windows Troubleshooting Platform *
- Upgrade to Windows 10 Step-by-Step Guide *
- *
- Support for FUJITSU systems with Windows 7 and Windows 8.1 on Intel Skylake platform *
AIS Connect *
AIS Connect Service offers two prime advantages:
  • In simple setup, AIS Connect enables your system to send Autocalls to the Fujitsu Service Center. Depending on the message an incident is opened by the country Service Desk and processed according to your contractually agreed Service Level.
  • In full setup and only with your individual confirmation, AIS Connect allows the Fujitsu Service Center to access your system remotely for further problem diagnosis.

AIS Connect Agent supports currently PRIMERGY RX/TX,CX and ETERNUS DX Systems.
For Infrastructures the AIS Connect Support Gateway is recommended.
Programme d´échange de batterie *

*) = This function is product dependent - Merci de sélectionner le produit!