|Status of your Repair Order|
|Some basic technical topics explained in an easy way for skilled and advanced users.|
|PRIMERGY Release Matrix *|
|Information regarding released hardware, components, BIOS and Firmware versions, operating systems and server management software|
|Windows Support *|
- Microsoft Support
- Microsoft Automated Solutions - Windows Troubleshooting Platform *
- Upgrade to Windows 10 Step-by-Step Guide *
- Windows 10 - Updates & Versions *
- Windows 11 - Upgrade, Updates & Versions *
- Support for FUJITSU systems with Windows 7 and Windows 8.1 on Intel Skylake platform *
|AIS Connect *|
AIS Connect Service offers two prime advantages:
AIS Connect Agent supports currently PRIMERGY RX/TX, CX and ETERNUS DX Systems.
For Infrastructures the AIS Connect Support Gateway is recommended.
In MySupport Portal you can select your systems based on the serial-/ ident number and store In- / Out-of-Office contact details.
|Battery Exchange Program *|
*) = This function is product dependent - Please select the product!