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A
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Algeria |
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Algeria (Service Desk language: Arabic, English, Francais) |
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All products
|
| Telephone: |
+49 89 3564 80303 * |
12 DZD/min. |
| Fax: |
+49 89 3564 80313 * |
12 DZD/min. |
| Opening hours: |
Monday - Sunday from 08:00 - 18:00 |
(UTC+1)
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| Contacts: |
|
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| * telephone fixe Algerie Telecom |
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Armenia |
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Armenia (Service Desk language: English, Russian) |
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All products
|
| Telephone: |
+7 495 666 2550 |
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| Fax: |
+7 495 666 2559 |
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00
Holiday from 00:00 - 24:00 |
(UTC+3)
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| Contacts: |
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Austria |
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Austria (Service Desk language: Deutsch) |
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Home Products (SCALEO, AMILO, ACTIVY or Home Peripherals)
|
| Telephone: |
+43 810 9773331 |
0,10 €/min. |
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| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
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| Contacts: |
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Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, AMILO PRO, LIFEBOOK, Pocket LOOX or STYLISTIC)
|
| Telephone: |
+43 810 9773332 |
0,10 €/min. |
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| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
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| Contacts: |
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Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
|
| Telephone: |
+43 810 9773333 |
0,10 €/min. |
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| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
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| Contacts: |
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Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT)
|
| Telephone: |
+43 810 9773334 |
0,10 €/min. |
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| Opening hours: |
Monday - Friday from 08:00 - 18:00
Sat/Sun/Holiday closed |
(UTC+1)
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| Contacts: |
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Azerbaijan |
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Azerbaijan (Service Desk language: English, Russian) |
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All products
|
| Telephone: |
+7 495 666 2550 |
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| Fax: |
+7 495 666 2559 |
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| Opening hours: |
Monday - Sunday from 00:00 - 24:00 |
(UTC+3)
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| Contacts: |
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B-C
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Bahrain |
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Bahrain (Service Desk language: English, Arabic) |
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All Products - Only for country callers
|
| Telephone: |
800 04718 |
Toll free |
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| Opening hours: |
Saturday - Thursday from 07:00 - 18:00 |
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| Contacts: |
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Belarus |
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Belarus (Service Desk language: English, Russian) |
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All products
|
| Telephone: |
+7 495 666 2550 |
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| Fax: |
+7 495 666 2559 |
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00
Holiday from 00:00 - 24:00 |
(UTC+3)
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| Contacts: |
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Belgium |
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Belgium (Service Desk language: Dutch, English) |
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All products
|
| Telephone: |
+32 2 536 61 00 |
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| Opening hours: |
Monday - Friday from 08:00 - 19:00 |
(UTC+1)
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| Contacts: |
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Aid at activating servicepacks
|
| Telephone: |
+32 2 536 61 01 |
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| Opening hours: |
Monday - Friday from 08:00 - 19:00 |
(UTC+1)
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| Contacts: |
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Servicepacks with SLA and maintenance contracts
|
| Telephone: |
+32 2 371 52 00 |
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| Contacts: |
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Bosnia and Herzegovina |
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Bosnia and Herzegovina (Service Desk language: Bosnian, English) |
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All Products
|
| Telephone: |
+387 51 331960 |
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| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
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| Contacts: |
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Bulgaria |
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Bulgaria (Service Desk language: Bulgarian, English) |
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ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT
|
| Telephone: |
+359 2 4917 255 |
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| Fax: |
+359 2 4917 259 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+2)
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| Contacts: |
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All products
|
| Telephone: |
+359 2 4917 250 |
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| Fax: |
+359 2 4917 259 |
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| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+2)
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| Contacts: |
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Croatia |
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Croatia (Service Desk language: Croatian, English) |
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Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT)
|
| Telephone: |
+385 1 5511 005 |
|
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
|
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All products
|
| Telephone: |
+385 1 5511 000 |
|
| Fax: |
+385 1 5511 009 |
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| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
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Czech Republic |
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Czech Republic (Service Desk language: Czech, English, Slovak) |
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ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT
|
| Telephone: |
+420 246 019 275 |
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| Fax: |
+420 246 019 279 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
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All products
|
| Telephone: |
+420 246 019 270 |
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| Fax: |
+420 246 019 279 |
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| Opening hours: |
Monday - Friday from 08:30 - 17:30 |
(UTC+1)
|
| Contacts: |
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D-G
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Danmark |
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Danmark (Service Desk language: Dansk) |
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Home Products, Mobile Computers and Display Products
|
| Telephone: |
+45 72 22 46 46 |
|
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| Opening hours: |
Monday - Friday from 08:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
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Business, Server & Storage Products
|
| Telephone: |
+45 44 89 46 00 |
|
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| Opening hours: |
Monday - Friday from 08:00 - 17:00 |
(UTC+1)
|
| Contacts: |
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Egypt |
|
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Egypt (Service Desk language: English) |
|
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|
All Products
|
| Telephone: |
+20 1001 665 151 |
|
|
| Contacts: |
|
|
| also possible: +20 1001 665 152 |
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Estonia |
|
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Estonia (Service Desk language: Estonian, English) |
|
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All products
|
| Telephone: |
+372 6 512619 |
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| Contacts: |
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Finland |
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Finland (Service Desk language: Finnish, English) |
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|
All products
|
| Telephone: |
+358 800 0 5979 |
|
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
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France |
|
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France (Service Desk language: Francais) |
|
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|
General Issues and complaints
|
| Telephone: |
+33 970 80 91 10 * |
0,041 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Consumer PC and Consumer Notebooks (SCALEO, Amilo)
|
| Telephone: |
+33 970 80 92 20 * |
0,041 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
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|
Monitors and TV`s
|
| Telephone: |
+33 970 80 91 30 * |
0,041 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
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|
Business PC and Business Notebooks (ESPRIMO, LIFEBOOK)
|
| Telephone: |
+33 970 80 91 40 * |
0,041 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
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Servers and Storage
|
| Telephone: |
+33 970 80 91 50 * |
0,041 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Georgia |
|
|
|
Georgia (Service Desk language: English) |
|
|
|
All products
|
| Telephone: |
+7 495 666 2550 |
|
| Fax: |
+7 495 666 2559 |
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00 |
(UTC+3)
|
| Contacts: |
|
|
|
|
|
|
|
Germany |
|
|
|
Germany (Service Desk language: Deutsch, English) |
|
|
|
AMILO Notebook
|
| Telephone: |
+49 180 3 777012 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
LIFEBOOK, ESPRIMO Mobile, Fujitsu xxxx, AMILO PRO, CELSIUS Mobile
|
| Telephone: |
+49 180 3 777001 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
Tablet PC (EMEA, Fujitsu stock) English, French
|
| Telephone: |
+49 821 804 5340 ** |
|
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Tablet PC (EMEA, Fujitsu stock) German
|
| Telephone: |
+49 821 804 5388 ** |
|
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Stylistic, Lifebook T
|
| Telephone: |
+49 180 3777019 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
ACTIVY Media Center, SCALEO Home Server
|
| Telephone: |
+49 180 3 777022 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
SCALEO, AMILO Desktop, SCALEO Media Center, T-Bird, Simplico
|
| Telephone: |
+49 180 500 4310 * |
0,14 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,14€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
SCENIC, SCENICO, ESPRIMO, FUTRO, SCOVERY, CELSIUS
|
| Telephone: |
+49 180 3 777011 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
Displays CRT / TFT Displays/ LCD-TV MYRICA
|
| Telephone: |
+49 180 3 777002 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
PRIMERGY/Storage/PRIMEPOWER/SPARC Enterprise - Vertragliche Vereinbarungen mit einem Servicelevel 24x7 (falls nicht anders vereinbart)
|
| Telephone: |
+49 89 356480000 * |
|
| Fax: |
+49 1805 336779 * |
0,14 €/min. |
| Opening hours: |
Monday - Sunday from 00:00 - 24:00 |
(UTC+1)
|
| Contacts: |
|
|
| * Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator. |
|
|
|
|
|
PRIMEPOWER Highend (down with PP850), STORAGE Highend
|
| Telephone: |
+49 89 356480000 * |
|
| Fax: |
+49 1805 336779 * |
0,14 €/min. |
| Opening hours: |
Monday - Sunday from 00:00 - 24:00 |
(UTC+1)
|
| Contacts: |
|
|
| * Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator. |
|
|
|
|
|
PRIMERGY/Storage/PRIMEPOWER/SPARC Enterprise
|
| Telephone: |
+49 180 3 777006 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00
Saturday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
PDA (Pocket LOOX)
|
| Telephone: |
+49 180 3 777018 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
Microsoft Service Packs
|
| Telephone: |
+49 180 3 777009 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
Home Peripherals, Storagebird, Connect2Air
|
| Telephone: |
+49 180 3 777008 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
Systemboards
|
| Telephone: |
+49 180 3 777005 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
Call-Administration - Nachfragen zu Service-Einsätzen
|
| Telephone: |
+49 180 5004295 ** |
0,14 €/min. |
| Fax: |
+49 180 5004299 ** |
0,14 €/min. |
| Opening hours: |
Monday - Friday from 08:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
|
| 0,14€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
Beschwerdemanagement - servicerelevante Beschwerden, Kulanzanfragen
|
| Telephone: |
+49 89 356480404 |
|
| Fax: |
+49 89 356480414 |
|
| Opening hours: |
Monday - Friday from 08:00 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
General number Technical Support
|
| Telephone: |
+49 180 3 777000 ** |
0,09 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| 0,09€ pro Minute für Anrufe aus dem deutschen Festnetz, max. 0,42€ pro Minute aus den deutschen Mobilfunknetzen |
|
|
|
|
|
Business Products (for extended support issues) - Only for country callers
|
| Telephone: |
0900 1372287 ** |
1,24 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
|
| Contacts: |
|
|
|
|
|
|
|
Consumer Products (without Warranty) - Only for country callers
|
| Telephone: |
0900 1372267 ** |
1,24 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 20:00
Sat/Sun/Holiday closed |
|
| Contacts: |
|
|
|
|
|
|
|
Greece |
|
|
|
Greece (Service Desk language: Greek) |
|
|
|
All products (without Displays)
|
| Telephone: |
+30 210 6863700 |
|
|
| Opening hours: |
Monday - Friday from 09:00 - 17:00 |
(UTC+2)
|
| Contacts: |
|
|
|
|
|
|
|
Only Displays
|
| Telephone: |
+30 210 2409150 |
|
|
| Opening hours: |
Monday - Friday from 09:00 - 17:00 |
(UTC+2)
|
| Contacts: |
|
|
|
|
|
|
|
H-K
|
|
|
|
|
|
|
|
Hungary |
|
|
|
Hungary (Service Desk language: English, Magyar) |
|
|
|
All products
|
| Telephone: |
+36 40 200 440 * |
|
| Fax: |
+36 1 999 0389 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
| Local rate, costs depend on your subscribed plan |
|
|
|
|
|
All products
|
| Telephone: |
+36 1 999 0380 |
|
| Fax: |
+36 1 999 0389 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
India |
|
|
|
India (Service Desk language: English) |
|
|
|
All products - Only for country callers
|
| Telephone: |
1800 102 3457 |
|
|
| Contacts: |
|
|
| Toll free |
|
|
|
|
|
Iraq |
|
|
|
Iraq (Service Desk language: English, Arabic) |
|
|
|
All products
|
| Telephone: |
+971 4366 2226 |
Int’l number |
|
| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
(UTC+4)
|
| Contacts: |
|
|
|
|
|
|
|
Ireland |
|
|
|
Ireland (Service Desk language: English) |
|
|
|
Consumer PCs & Monitors (in warranty)
|
| Telephone: |
+353 1 890 927 272 * |
National Rate |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:30
Saturday/Sunday closed |
(UTC)
|
| Contacts: |
|
|
|
|
|
|
|
Professional PCs & Monitors (in warranty)
|
| Telephone: |
+353 1 890 927 272 * |
National Rate |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:30
Saturday/Sunday closed |
(UTC)
|
| Contacts: |
|
|
|
|
|
|
|
LIFEBOOK Notebooks (in warranty)
|
| Telephone: |
+353 1 890 927 272 * |
National Rate |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:30
Saturday/Sunday closed |
(UTC)
|
| Contacts: |
|
|
|
|
|
|
|
PRIMERGY Servers (in warranty)
|
| Telephone: |
+353 1 890 927 272 * |
National Rate |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:30
Saturday/Sunday closed |
(UTC)
|
| Contacts: |
|
|
|
|
|
|
|
General Support (and machines out of warranty)
|
| Telephone: |
+353 1 890 927 272 * |
National Rate |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:30
Saturday/Sunday closed |
(UTC)
|
| Contacts: |
|
|
|
|
|
|
|
Israel |
|
|
|
Israel (Service Desk language: Hebrew, Russian) |
|
|
|
All products
|
| Telephone: |
+972 3 721 7940 |
|
| Fax: |
+972 3 721 7942 |
|
| Opening hours: |
Sunday - Thursday from 08:30 - 17:00 |
(UTC+2)
|
| Contacts: |
|
|
|
|
|
|
|
Italy |
|
|
|
Italy (Service Desk language: Italia) |
|
|
|
All Products - Only for country callers
|
| Telephone: |
199 708 708 * |
0,0619 €/call |
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00 |
|
| Contacts: |
|
|
| * Costi
Da rete fissa:
0,0619 EUR (scatto alla risposta)
0,1426 EUR/min (costo massimo)
Da cellulare:
0,1549 EUR (scatto alla risposta)
0,48 EUR/min (costo massimo) |
|
|
|
|
|
All Products (from abroad)
|
| Telephone: |
+39 02 92130051 |
|
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Jordan |
|
|
|
Jordan (Service Desk language: English, Arabic) |
|
|
|
All products
|
| Telephone: |
+971 4366 2226 |
Int’l number |
|
| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
(UTC+4)
|
| Contacts: |
|
|
|
|
|
|
|
Kazakhstan |
|
|
|
Kazakhstan (Service Desk language: English, Russian) |
|
|
|
All products
|
| Telephone: |
+7 495 666 2550 |
|
| Fax: |
+7 495 666 2559 |
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00
Holiday from 00:00 - 24:00 |
(UTC+3)
|
| Contacts: |
|
|
|
|
|
|
|
All products
|
| Telephone: |
800 080 5888 |
|
| Fax: |
+7 495 666 2559 |
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00
Holiday from 00:00 - 24:00 |
(UTC+3)
|
| Contacts: |
|
|
|
|
|
|
|
All products
|
| Telephone: |
+7 727 2324880 |
|
| Fax: |
+7 495 666 2559 |
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00
Holiday from 00:00 - 24:00 |
(UTC+3)
|
| Contacts: |
|
|
|
|
|
|
|
Kuwait |
|
|
|
Kuwait (Service Desk language: English, Arabic) |
|
|
|
All products
|
| Telephone: |
+971 4366 2226 |
Int’l number |
|
| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
(UTC+4)
|
| Contacts: |
|
|
|
|
|
|
|
L-M
|
|
|
|
|
|
|
|
Latvia |
|
|
|
Latvia (Service Desk language: English, Latviski) |
|
|
|
All products
|
| Telephone: |
+371 67 807649 |
|
|
| Contacts: |
|
|
|
|
|
|
|
Lebanon |
|
|
|
Lebanon (Service Desk language: English, Arabic) |
|
|
|
All products
|
| Telephone: |
+971 4366 2226 |
Int’l number |
|
| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
(UTC+4)
|
| Contacts: |
|
|
|
|
|
|
|
Lithuania |
|
|
|
Lithuania (Service Desk language: Lithuanian, English) |
|
|
|
All products
|
| Telephone: |
+370 8 37400165 |
|
|
| Contacts: |
|
|
|
|
|
|
|
Luxembourg |
|
|
|
Luxembourg (Service Desk language: English, Francais, Dutch) |
|
|
|
All products
|
| Telephone: |
+352 26 099870 |
|
|
| Opening hours: |
Monday - Friday from 08:00 - 19:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Lybia |
|
|
|
Lybia (Service Desk language: Arabic, English, Francais) |
|
|
|
All products
|
| Telephone: |
+49 89 3564 80303 * |
0,65 LYD |
| Fax: |
+49 89 3564 80313 * |
|
| Opening hours: |
Monday - Sunday from 08:00 - 18:00 |
(UTC+2)
|
| Contacts: |
|
|
| * Landline Almadar Aljadeed |
|
|
|
|
|
Macedonia |
|
|
|
Macedonia (Service Desk language: Bulgarian, English) |
|
|
|
All products
|
| Telephone: |
+389 2 3207 669 |
|
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Malta |
|
|
|
Malta (Service Desk language: English, Arabic) |
|
|
|
All products
|
| Telephone: |
+971 4366 2226 |
Int’l number |
|
| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
(UTC+4)
|
| Contacts: |
|
|
|
|
|
|
|
Moldova |
|
|
|
Moldova (Service Desk language: English) |
|
|
|
All products
|
| Telephone: |
+7 495 666 2550 |
|
| Fax: |
+7 495 666 2559 |
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00
Holiday from 00:00 - 24:00 |
(UTC+3)
|
| Contacts: |
|
|
|
|
|
|
|
Montenegro |
|
|
|
Montenegro (Service Desk language: Serbian, English) |
|
|
|
All products
|
| Telephone: |
+382 20 405 801 |
|
| Fax: |
+381 11 2099 709 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Morocco |
|
|
|
Morocco (Service Desk language: Arabic, English, Francais) |
|
|
|
All products
|
| Telephone: |
+49 89 3564 80303 * |
0,5 DH |
| Fax: |
+49 89 3564 80313 * |
0,5 DH |
| Opening hours: |
Monday - Sunday from 08:00 - 18:00 |
(UTC)
|
| Contacts: |
|
|
| * telephone fixe Maroc Telecom |
|
|
|
|
|
N-R
|
|
|
|
|
|
|
|
Netherlands |
|
|
|
Netherlands (Service Desk language: Dutch) |
|
|
|
All products - Only for country callers
|
| Telephone: |
0900 2025119 |
0,20 €/min. |
|
| Opening hours: |
Monday - Friday from 08:00 - 19:00 |
|
| Contacts: |
|
|
|
|
|
|
|
Northern Ireland |
|
|
|
Northern Ireland (Service Desk language: English) |
|
|
|
All products
|
| Telephone: |
+44 845 3785500 |
|
|
| Contacts: |
|
|
|
|
|
|
|
Norway |
|
|
|
Norway (Service Desk language: Norsk) |
|
|
|
All products professional products
|
| Telephone: |
+47 800 83005 |
|
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00
Saturday/Sunday closed |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
All products consumer products
|
| Telephone: |
+47 800 83005 |
|
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00
Saturday/Sunday closed |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Oman |
|
|
|
Oman (Service Desk language: English, Arabic) |
|
|
|
All Products - Only for country callers
|
| Telephone: |
0800 73854 |
TollFree number |
|
| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
|
| Contacts: |
|
|
|
|
|
|
|
Pakistan |
|
|
|
Pakistan (Service Desk language: English, Arabic) |
|
|
|
All products
|
| Telephone: |
+971 4366 2226 |
Int’l number |
|
| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
(UTC+4)
|
| Contacts: |
|
|
|
|
|
|
|
Palestine |
|
|
|
Palestine (Service Desk language: Arabic, English) |
|
|
|
All products
|
| Telephone: |
+971 4366 2226 |
Int’l number |
|
| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
(UTC+4)
|
| Contacts: |
|
|
|
|
|
|
|
All products
|
| Telephone: |
+971 4366 2226 |
Int’l number |
|
| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
(UTC+4)
|
| Contacts: |
|
|
|
|
|
|
|
Poland |
|
|
|
Poland (Service Desk language: English, Polski) |
|
|
|
All products - Only for country callers
|
| Telephone: |
801 300 100 |
|
| Fax: |
+48 22 398 1369 |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:00 |
|
| Contacts: |
|
|
|
|
|
|
|
All products
|
| Telephone: |
+48 22 398 1360 |
|
| Fax: |
+48 22 398 1369 |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Portugal |
|
|
|
Portugal (Service Desk language: Portuguese) |
|
|
|
All products
|
| Telephone: |
+351 210 114149 |
|
|
| Opening hours: |
Monday - Friday from 09:00 - 18:00 |
(UTC)
|
| Contacts: |
|
|
|
|
|
|
|
Qatar |
|
|
|
Qatar (Service Desk language: English, Arabic) |
|
|
|
All products
|
| Telephone: |
+971 4366 2226 |
Int’l number |
|
| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
(UTC+4)
|
| Contacts: |
|
|
|
|
|
|
|
Romania |
|
|
|
Romania (Service Desk language: Romanian, English) |
|
|
|
ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT
|
| Telephone: |
+40 31 810 3525 |
|
| Fax: |
+40 31 810 3529 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+2)
|
| Contacts: |
|
|
|
|
|
|
|
All products
|
| Telephone: |
+40 31 810 3520 |
|
| Fax: |
+40 31 810 3529 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+2)
|
| Contacts: |
|
|
|
|
|
|
|
Russia |
|
|
|
Russia (Service Desk language: Russian, English) |
|
|
|
All products
|
| Telephone: |
+7 495 666 2550 |
|
| Fax: |
+7 495 666 2559 |
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00 |
(UTC+3)
|
| Contacts: |
|
|
|
|
|
|
|
All products - Only for country callers
|
| Telephone: |
8800 2000 372 |
0 RUB/min. 0 RUB/call |
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00 |
|
| Contacts: |
|
|
|
|
|
|
|
S
|
|
|
|
|
|
|
|
Saudi Arabia |
|
|
|
Saudi Arabia (Service Desk language: Arabic, English) |
|
|
|
All products - Only for country callers
|
| Telephone: |
800 8971462 |
Toll Free |
|
| Opening hours: |
Saturday - Thursday from 07:00 - 18:00 |
|
| Contacts: |
|
|
|
|
|
|
|
Senegal |
|
|
|
Senegal (Service Desk language: Arabic, English, Francais) |
|
|
|
All products
|
| Telephone: |
+49 89 3564 80303 * |
110 - 125 CFA |
| Fax: |
+49 89 3564 80313 * |
110 - 125 CFA |
| Opening hours: |
Monday - Sunday from 08:00 - 18:00 |
(UTC)
|
| Contacts: |
|
|
| * Telephone fixe Sonatel / Orange |
|
|
|
|
|
Serbia |
|
|
|
Serbia (Service Desk language: English, Serbian) |
|
|
|
ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT
|
| Telephone: |
+381 11 2099 705 |
|
| Fax: |
+381 11 2099 709 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
All products
|
| Telephone: |
+381 11 2099 700 |
|
| Fax: |
+381 11 2099 709 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Slovakia |
|
|
|
Slovakia (Service Desk language: Slovak, English) |
|
|
|
ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT
|
| Telephone: |
+421 233 006 725 |
|
| Fax: |
+421 233 006 729 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
All products
|
| Telephone: |
+421 233 006 720 |
|
| Fax: |
+421 233 006 729 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Slovenia |
|
|
|
Slovenia (Service Desk language: Slovenian, English) |
|
|
|
ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT
|
| Telephone: |
+386 1 600 1495 |
|
| Fax: |
+386 1 600 1499 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
All products
|
| Telephone: |
+386 1 600 1490 |
|
| Fax: |
+386 1 600 1499 |
|
| Opening hours: |
Monday - Friday from 08:30 - 17:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
South Africa |
|
|
|
South Africa (Service Desk language: Afrikaans, English) |
|
|
|
All products (inside South Africa)
|
| Telephone: |
+27 860 934357 |
|
|
| Contacts: |
|
|
|
|
|
|
|
All products (outside South Africa)
|
| Telephone: |
+27 11 233 5860 |
|
|
| Contacts: |
|
|
|
|
|
|
|
Spain |
|
|
|
Spain (Service Desk language: Spanish) |
|
|
|
All products
|
| Telephone: |
+34 902 118218 |
|
|
| Opening hours: |
Monday - Friday from 09:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Sweden |
|
|
|
Sweden (Service Desk language: English, Svenska) |
|
|
|
All products
|
| Telephone: |
+46 8793 7850 |
|
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Switzerland (FR) |
|
|
|
Switzerland (FR) (Service Desk language: English, Francais, Italiano) |
|
|
|
Service Desk all products (in warranty)
|
| Telephone: |
+41 848 808 505 |
0,08 CHF/min. |
| Fax: |
+41 582 588 175 |
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Service Desk for all products (without warranty) and Software, Installation
|
| Telephone: |
+41 900 900 030 |
|
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| (la première tranche de 5 min CHF 0.25/min. par la suite CHF 3.50/min) |
|
|
|
|
|
Switzerland (GER) |
|
|
|
Switzerland (GER) (Service Desk language: Deutsch, English) |
|
|
|
Service Desk all products (in warranty)
|
| Telephone: |
+41 848 808 505 |
0,08 CHF/min. |
| Fax: |
+41 582 588 175 |
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
|
|
|
|
|
Service Desk for all Products (without warranty) and Software, Installation
|
| Telephone: |
+41 900 900 030 |
|
|
| Opening hours: |
Monday - Friday from 08:00 - 18:00
Sat/Sun/Holiday closed |
(UTC+1)
|
| Contacts: |
|
|
| (die ersten 5 Min. CHF 0.25/Min. anschliessend CHF 3.50/Min) |
|
|
|
|
|
T-U
|
|
|
|
|
|
|
|
Tunesia |
|
|
|
Tunesia (Service Desk language: Arabic, English, Francais) |
|
|
|
All products
|
| Telephone: |
+49 89 3564 80303 * |
0,21 DT |
| Fax: |
+49 89 3564 80313 * |
0,21 DT |
| Opening hours: |
Monday - Sunday from 08:00 - 18:00 |
(UTC+1)
|
| Contacts: |
|
|
| * Telephone fixe Tunisie Telecom |
|
|
|
|
|
Turkey |
|
|
|
Turkey (Service Desk language: English, Türkçe) |
|
|
|
All products
|
| Telephone: |
+90 212 4440 372 |
|
|
| Contacts: |
|
|
|
|
|
|
|
Turkmenistan |
|
|
|
Turkmenistan (Service Desk language: English) |
|
|
|
All products
|
| Telephone: |
+7 495 666 2550 |
|
| Fax: |
+7 495 666 2559 |
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00
Holiday from 00:00 - 24:00 |
(UTC+3)
|
| Contacts: |
|
|
|
|
|
|
|
Ukraina |
|
|
|
Ukraina (Service Desk language: English) |
|
|
|
All products
|
| Telephone: |
+7 495 666 2550 |
|
| Fax: |
+7 495 666 2559 |
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00
Holiday from 00:00 - 24:00 |
(UTC+3)
|
| Contacts: |
|
|
|
|
|
|
|
All products - Only for country callers
|
| Telephone: |
8800 500 6800 |
|
|
| Opening hours: |
Monday - Sunday from 00:00 - 24:00
Holiday from 00:00 - 24:00 |
|
| Contacts: |
|
|
|
|
|
|
|
United Arab Emirates |
|
|
|
United Arab Emirates (Service Desk language: Arabic, English) |
|
|
|
All products - Only for country callers
|
| Telephone: |
800 22242 |
Toll Free |
|
| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
|
| Contacts: |
|
|
|
|
|
|
|
United Kingdom |
|
|
|
United Kingdom (Service Desk language: English) |
|
|
|
Displays (in warranty)
|
| Telephone: |
+44 8702 434391 |
National Rate |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:30
Saturday/Sunday closed |
(UTC)
|
| Contacts: |
|
|
|
|
|
|
|
Consumer PC`s (in warranty)
|
| Telephone: |
+44 8702 434390 ** |
National Rate |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:30
Saturday/Sunday closed |
(UTC)
|
| Contacts: |
|
|
|
|
|
|
|
Professional PC`s (in warranty)
|
| Telephone: |
+44 8702 434398 |
National Rate |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:30
Saturday/Sunday closed |
(UTC)
|
| Contacts: |
|
|
|
|
|
|
|
Notebooks (in warranty)
|
| Telephone: |
+44 8702 434397 |
National Rate |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:30
Saturday/Sunday closed |
(UTC)
|
| Contacts: |
|
|
|
|
|
|
|
Lifebook International (for units purchased outside EMEA)
|
| Telephone: |
+44 843 354 7960 |
National Rate |
|
| Opening hours: |
Monday - Friday from 09:00 - 17:00
Saturday/Sunday closed |
(UTC)
|
| Contacts: |
|
|
|
|
|
|
|
Servers & Storage (in warranty)
|
| Telephone: |
+44 8702 434399 |
National Rate |
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| Opening hours: |
Monday - Friday from 09:00 - 17:30
Saturday/Sunday closed |
(UTC)
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Out of Warranty Support - Only for country callers
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| Telephone: |
09068 633416 ** |
0,61 £/min. |
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| Opening hours: |
Monday - Friday from 09:00 - 17:30
Saturday/Sunday closed |
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| Contacts: |
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Service pack or Contract Customers
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| Telephone: |
+44 8701 223366 |
National Rate |
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| Opening hours: |
Monday - Sunday from 00:00 - 24:00 |
(UTC)
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| Contacts: |
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PRIMERGY Advice Line:
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| Telephone: |
+44 843 3547972 |
National Rate |
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| Opening hours: |
Monday - Friday from 09:00 - 17:00
Saturday/Sunday closed |
(UTC)
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| Contacts: |
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| For advice and guidance on installation, configuration and management of our PRIMERGY server range |
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ETERNUS Advice Line:
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| Telephone: |
+44 843 354 1800 |
National Rate |
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| Opening hours: |
Monday - Friday from 09:00 - 17:00
Saturday/Sunday closed |
(UTC)
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| Contacts: |
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| For advice and guidance on installation, configuration and management of our ETERNUS attached storage range |
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Uzbekistan |
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Uzbekistan (Service Desk language: English) |
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All products
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| Telephone: |
+7 495 666 2550 |
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| Fax: |
+7 495 666 2559 |
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| Opening hours: |
Monday - Sunday from 00:00 - 24:00
Holiday from 00:00 - 24:00 |
(UTC+4)
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| Contacts: |
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V-Z
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Yemen |
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Yemen (Service Desk language: English, Arabic) |
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All products
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| Telephone: |
+971 4366 2226 |
Int’l number |
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| Opening hours: |
Saturday - Thursday from 08:00 - 19:00 |
(UTC+4)
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