Your Service Desk international list
Your local Service Desk will answer your technical questions and service inquiries as soon as possible.
Please have the following information ready (as far as they apply) when you call us:
Print telephone list Print telephone list 
Print telephone list
Europe and Africa
A
 Albania
  All products
  Telephone Opening hours   Service Desk language
  +49 89 3564 80022 24 hours / 7 days a week English
  Contacts
  Submit a technical enquiry
 Algeria
  All products (contracts only)
  Telephone   Service Desk language
  +49 89 356480590 * English, French
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  12 dzd/Min.  All other customers please use the contact form: https://support.ts.fujitsu.com/indexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Armenia
  All products
  Telephone Opening hours   Service Desk language
  +49 89 3564 80103 24 hours / 7 days a week English, Russian
  Contacts
  Submit a technical enquiry
 Austria
  Business Products (SCENIC, ESPRIMO, CELSIUS, FUTRO, LIFEBOOK, STYLISTIC)
  Telephone Opening hours   Service Desk language
  +43 810 9773332 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Deutsch
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  0,10 €/Min.  Please register your request in our contact form at https://support.ts.fujitsu.com before making a phone call and have the ticket number you received ready when you call.
  Display Products (SCENICVIEW, SCALEOVIEW or MYRICA)
  Telephone Opening hours   Service Desk language
  +43 810 9773333 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Deutsch
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  0,10 €/Min.  Please register your request in our contact form at https://support.ts.fujitsu.com before making a phone call and have the ticket number you received ready when you call.
  Server & Storage Products (ECONEL, PRIMERGY, PRIMEPOWER, PRIMEQUEST or FibreCAT)
  Telephone Opening hours   Service Desk language
  +43 810 9773334 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Deutsch
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  0,10 €/Min.  Please register your request in our contact form at https://support.ts.fujitsu.com before making a phone call and have the ticket number you received ready when you call.
    Enterprise Products
  PRIMERGY/Storage/PRIMEPOWER/SPARC Enterprise / BS2000 / Software - Vertragliche Vereinbarungen mit einem Servicelevel 24x7 (falls nicht anders vereinbart)
  Telephone Opening hours   Service Desk language
  +43 1 2676 021 Monday - Sunday from 00:00 - 24:00 o`clock (UTC 1) Deutsch
  Contacts
  Submit a technical enquiry
  VM-Ware, Eternus Snapshot Manager, FalconStor
  Telephone Opening hours   Service Desk language
  +49 89 3564 80083 Monday - Sunday from 00:00 - 24:00 o`clock Deutsch
  Contacts
  Submit a technical enquiry
  PRIMEPOWER Highend (down with PP850), STORAGE Highend
  Telephone Opening hours   Service Desk language
  +43 1 2676 021 Monday - Sunday from 00:00 - 24:00 o`clock (UTC 1) Deutsch
  Contacts
  Submit a technical enquiry
Gebühr pro Minute in EUR. Preise für Mobilfunk können abweichen.
Bitte verwenden Sie das Kontaktformular, das 24 Stunden lang verfügbar ist:
 Azerbaijan
  All products
  Telephone Opening hours   Service Desk language
  +49 89 3564 80103 24 hours / 7 days a week English, Russian
  Contacts
  Submit a technical enquiry
B - C
 Bahrain
  All Products (No international number available - Only for national calls.)
  Telephone Opening hours   Service Desk language
  800 04718 Saturday - Thursday from 07:00 - 18:00 o`clock (UTC 3) English, Arabic
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  toll free 
 Belgium
  All products
  Telephone Opening hours   Service Desk language
  +32 2 536 61 00 Monday - Friday from 08:00 - 17:00 o`clock (UTC 1) Dutch, English, French
  Contacts
  Submit a technical enquiry
  Servicepacks with SLA and maintenance contracts
  Telephone   Service Desk language
  +32 2 371 52 00 Dutch, English, French
  Contacts
  Submit a technical enquiry
  Detailed information
  Service Desk language out of office hours English only
 Bosnia and Herzegovina
  All products
  Telephone   Service Desk language
  +49 89 3564 80022 Bosnian, English
  Contacts
  Submit a technical enquiry
  Detailed information
  Please use the contact form: https://support.ts.fujitsu.com/indexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Bulgaria
  All products
  Telephone   Service Desk language
  +49 89 3564 80022 Bulgarian, English
  Contacts
  Submit a technical enquiry
  Detailed information
  Please use the contact form: https://support.ts.fujitsu.com/indexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
Open a support ticket directly using our portal web available 24 hours:
 Croatia
  All products
  Telephone   Service Desk language
  +49 89 3564 80022 Croatian, English
  Contacts
  Submit a technical enquiry
  Detailed information
  Please use the contact form: https://support.ts.fujitsu.com/indexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Czech Republic
  All products
  Telephone   Service Desk language
  +420 246 019 270 Czech, English, Slovak
  Contacts
  Submit a technical enquiry
  Detailed information
  Please use the contact form: http://support.ts.fujitsu.com/IndexContact.asp?OpenTab=servicedesk&lng=cz
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
D - G
 Danmark
  Desktops, Mobile Computers and Display Products
  Telephone Opening hours   Service Desk language
  +46 8793 7850 Monday - Friday from 08:00 - 18:00 o`clock (UTC 1) Danish, English
  Contacts
  Submit a technical enquiry
  Server, Storage & Network Products
  Telephone Opening hours   Service Desk language
  +46 8793 7850 Monday - Friday from 08:00 - 18:00 o`clock (UTC 1) Danish, English
  Contacts
  Submit a technical enquiry
  Detailed information
  Out of office hours (24 hours contracts only)
 Egypt
  All products (contracts only)
  Telephone   Service Desk language
  +49 89 3564 80103 Arabic
  Contacts
  Submit a technical enquiry
  Detailed information
  All other customers please use the contact form: https://support.ts.fujitsu.com/IndexContact.asp?lng=eg
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Estonia
  All products
  Telephone   Service Desk language
  +372 626 5998 Estonian, English
  Contacts
  Submit a technical enquiry
 Finland
  All products
  Telephone Opening hours   Service Desk language
  +358 800 0 5979 Monday - Friday from 08:00 - 18:00 o`clock (UTC 1) Finnish, English
  Contacts
  Submit a technical enquiry
 France
  General number Technical Support
  Telephone Opening hours   Service Desk language
  +33 970 809 110 * Monday - Friday from 08:00 - 18:00 o`clock (UTC 1) Francais
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  0,041 €/Min. 
* Le numéro ci-dessus est conforme à la lois Chatel et de Modernisation de I`Economie (LME). Serveur et Stockage: du lundi au vendredi de 8:00 à 18:00 Desktop, Mobiles et Moniteurs: du lundi au vendredi de 9:00 à 12:00 et de 13:00 à 17:00 Service Clients: du lundi au vendredi de 9:00 à 12:30 et de 14:00 à 17:30
Vous bénéficiez d`un tarif de communication san surcoût.
Horaires CET: Numéros de téléphone valables également dans les DOM-TOM
 Georgia
  All products
  Telephone Opening hours   Service Desk language
  +49 89 3564 80103 24 hours / 7 days a week English
  Contacts
  Submit a technical enquiry
 Germany
  General number Technical Support
  Telephone Opening hours   Service Desk language
  +49 89 3564 80 400 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Deutsch, English
  Contacts
  Submit a technical enquiry
  Detailed information
  Please register your request in our contact form at https://support.ts.fujitsu.com before making a phone call and have the ticket number you received ready when you call.
    Client Computing / Devices
  ESPRIMO, LIFEBOOK, CELSIUS, CELSIUS Mobile, STYLISTIC, FUTRO
  Telephone Opening hours   Service Desk language
  +49 89 3564 80 401 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Deutsch, English
  Contacts
  Submit a technical enquiry
  Detailed information
  Please register your request in our contact form at https://support.ts.fujitsu.com before making a phone call and have the ticket number you received ready when you call.
    Displays
  Displays
  Telephone Opening hours   Service Desk language
  +49 89 3564 80 401 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Deutsch, English
  Contacts
  Submit a technical enquiry
  Detailed information
  Please register your request in our contact form at https://support.ts.fujitsu.com before making a phone call and have the ticket number you received ready when you call.
    Enterprise Products
  PRIMERGY, ETERNUS, PRIMEQUEST, PRIMEFLEX, PRIMEPOWER, SPARC Enterpris / BS2000 / Software - Vertragliche Vereinbarungen mit einem Servicelevel 24x7 (falls nicht anders vereinbart)
  Telephone Opening hours   Service Desk language
  +49 89 3564 80 000 24 hours / 7 days a week Deutsch, English
  Detailed information
  * Call charges may vary according to your telephone operator and are subject to change without any prior notice.
For further details please contact your telephone operator.
  VMware, ETERNUS Snapshot Manager, FalconStor
  Telephone Opening hours   Service Desk language
  +49 89 3564 80083 24 hours / 7 days a week Deutsch, English
  PRIMEPOWER Highend (down with PP850), STORAGE Highend
  Telephone Opening hours   Service Desk language
  +49 89 3564 80 000 24 hours / 7 days a week Deutsch, English
  Contacts
  Submit a technical enquiry
  Detailed information
  * Call charges may vary according to your telephone operator and are subject to change without any prior notice.
For further details please contact your telephone operator.
  PRIMERGY, ETERNUS, PRIMEQUEST, PRIMEFLEX, PRIMEPOWER, SPARC Enterprise
  Telephone Opening hours   Service Desk language
  +49 89 3564 80 406 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Deutsch, English
  Contacts
  Submit a technical enquiry
  Detailed information
  Please register your request in our contact form at https://support.ts.fujitsu.com before making a phone call and have the ticket number you received ready when you call.
    Peripherals
  Home Peripherals, Storagebird, Connect2Air; OEM Mainboards
  Telephone Opening hours   Service Desk language
  +49 89 3564 80 401 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Deutsch, English
  Contacts
  Submit a technical enquiry
  Detailed information
  Please register your request in our contact form at https://support.ts.fujitsu.com before making a phone call and have the ticket number you received ready when you call.
Es entstehen keine zusätzlichen Kosten zu den jeweiligen Gebühren des Telefonanbieters im Festnetz. Abweichungen für Anrufe aus dem Mobilfunknetz möglich.
Es entstehen keine zusätzlichen Kosten zu den jeweiligen Gebühren des Telefonanbieters im Festnetz.
Abweichungen für Anrufe aus dem Mobilfunknetz möglich.
Alle von Fujitsu verkauften Garantie- und Servicepakete beschränken sich auf die geschäftsüblichen Öffnungszeiten. Darüber hinausgehende Sondervereinbarungen sind mit dem verantwortlichen Vertragshalter zu regeln (z.B. 7 Tage / 24 Std.).
 Great Britain and Northern Ireland
  All Products
  Telephone Opening hours   Service Desk language
  +44 208 0525196 * Monday - Friday from 09:00 - 17:30 o`clock
Saturday/Sunday closed		 English
  Contacts
  Submit a technical enquiry
  Detailed information
  Standard Business Rates. Check with your phone provider to find out the actual cost.
  Lifebook International (for units purchased outside EMEA)
  Telephone Opening hours   Service Desk language
  +44 208 0524868 Monday - Friday from 09:00 - 17:00 o`clock
Saturday/Sunday closed		 English
  Contacts
  Submit a technical enquiry
  Detailed information
  Standard Geographical Rates.
  PRIMERGY and ETERNUS Advice Line
  Telephone Opening hours   Service Desk language
  +44 208 052 5126 * Monday - Friday from 09:00 - 17:00 o`clock
Saturday/Sunday closed		 English
  Contacts
  Submit a technical enquiry
  Detailed information
  Standard Geographical Rates. Check with your phone provider to find out the actual cost.
  Service pack or Contract Customers
  Telephone Opening hours   Service Desk language
  +44 208 052 4963 * 24 hours / 7 days a week English
  Contacts
  Submit a technical enquiry
  Detailed information
  * Standard Geographical Rates. Check with your phone provider to find out the actual cost
Calls charged at standard national rate
** We will provide software related support to pre-installed software only, which will include `basic` troubleshooting of Windows installations, components, drivers and connectivity but excludes diagnostics, installation or configuration of any additional 3rd party software introduced at the time of, or after purchase.
 Greece
  All products
  Telephone   Service Desk language
  +49 89 3564 80103 Greek
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  max. 0,19  All other customers please use the contact form: https://support.ts.fujitsu.com/IndexContact.asp?OpenTab=servicedesk&lng=gr
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
H - K
 Hungary
  All products
  Telephone   Service Desk language
  +36 1 999 0380 English, Magyar
  Contacts
  Submit a technical enquiry
  Detailed information
  Please use the contact form: http://support.ts.fujitsu.com/IndexContact.asp?OpenTab=servicedesk&lng=hu
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Iraq
  All products
  Telephone Opening hours   Service Desk language
  +971 4366 2226 Saturday - Thursday from 08:00 - 19:00 o`clock (UTC 4) English, Arabic
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  int’l number  
 Ireland
  For all Products
  Telephone Opening hours   Service Desk language
  +353 1 4370079 * Monday - Friday from 00:00 - 24:00 o`clock
Saturday/Sunday closed		 English
  Call charge Detailed information
  national rate 
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
Customers with Enhanced Warranty who require service outside normal business hours should call the number in the letter sent to them when the Enhanced Warranty was registered.
 Israel
  All products
  Telephone   Service Desk language
  +972 93750010 Hebrew
  Contacts
  Submit a technical enquiry
  Detailed information
  Please use the contact form: https://support.ts.fujitsu.com/indexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Italy
  All products
  Telephone Opening hours   Service Desk language
  +39 081 19737234 Monday - Friday from 08:00 - 18:00 o`clock (UTC 1) Italian
  Contacts
  Submit a technical enquiry
  All products (24/7 contracts only)
  Telephone Opening hours   Service Desk language
  +39 800 800140 Monday - Friday from 18:00 - 08:00 o`clock
Sat/Sun/Holiday from 00:00 - 24:00 o`clock		 (UTC 1) Italian
  Contacts
  Submit a technical enquiry
Per comunicare un problema con il vostro prodotto Fujitsu/Fsas, potete usare questo pagina Fujitsu Technical Support pages from Fujitsu Italy introducendo il vostro numero di serie. Questo è il modo più rapido per accedere ai nostro tecnici ed esperti: riceverete un risposta direttamente nella vostro mail.
Il modo più conveniente di contattarci, è registrando il vostro prodotto nel portale MySupport , dove potrete, in pochi clic, registrare la vostra richiesta.

Se non disponete del Numero di Serie del vostro prodotto Fujitsu/Fsas potete contattre il 081 19737 234
 Jordan
  All products
  Telephone Opening hours   Service Desk language
  +971 4366 2226 Saturday - Thursday from 08:00 - 19:00 o`clock (UTC 4) English, Arabic
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  int’l number 
 Kazakhstan
  All products
  Telephone Opening hours   Service Desk language
  +7 727 3574044 24 hours / 7 days a week English, Russian
  Contacts
  Submit a technical enquiry
 Kuwait
  All products
  Telephone Opening hours   Service Desk language
  +971 4366 2226 Saturday - Thursday from 08:00 - 19:00 o`clock (UTC 4) English, Arabic
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  int’l number 
L - M
 Latvia
  All products
  Telephone   Service Desk language
  +371 64 415234 English, Latviski
  Contacts
  Submit a technical enquiry
 Lebanon
  All products
  Telephone Opening hours   Service Desk language
  +971 4366 2226 Saturday - Thursday from 08:00 - 19:00 o`clock (UTC 4) English, Arabic
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  int’l number 
 Libya
  All products
  Telephone Opening hours   Service Desk language
  +49 89 3564 80303 * 24 hours / 7 days a week English, French
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  0,65 lyd  * Landline Almadar Aljadeed
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Liechtenstein
  Service Desk all products (in warranty)
  Telephone Opening hours   Service Desk language
  +41 848 808 505 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Deutsch, English, French
  Contacts
  Submit a technical enquiry
  Service Desk for all Products (without warranty) and Software, Installation
  Telephone Opening hours   Service Desk language
  +41 900 900 030 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Deutsch, English, French
  Contacts
  Submit a technical enquiry
 Lithuania
  All products
  Telephone   Service Desk language
  +370 700 44853 Lithuanian, English
  Contacts
  Submit a technical enquiry
 Luxembourg
  All products
  Telephone Opening hours   Service Desk language
  +352 26 099870 Monday - Friday from 08:00 - 18:00 o`clock (UTC 1) English, Francais, Dutch
  Contacts
  Submit a technical enquiry
 Macedonia
  All products
  Telephone   Service Desk language
  +49 89 3564 80022 Bulgarian, English
  Contacts
  Submit a technical enquiry
  Detailed information
  Please use the contact form: https://support.ts.fujitsu.com/indexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Malta
  All products
  Telephone Opening hours   Service Desk language
  +971 4366 2226 Saturday - Thursday from 08:00 - 19:00 o`clock (UTC 4) English, Arabic
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  int’l number 
 Moldova
  All products
  Telephone Opening hours   Service Desk language
  +49 89 3564 80022 24 hours / 7 days a week English
  Contacts
  Submit a technical enquiry
 Montenegro
  All products
  Telephone   Service Desk language
  +49 89 3564 80022 Serbian, English
  Contacts
  Submit a technical enquiry
  Detailed information
  All Customers can use the contact form: https://support.ts.fujitsu.com/indexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Morocco
  All products (contracts only)
  Telephone   Service Desk language
  +49 89 3564 80598 * English, French
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  0,5 dh  All other customers please use the contact form: https://support.ts.fujitsu.com/indexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
N - R
 Namibia
  All products (contracts only)
  Telephone Opening hours   Service Desk language
  +27 110121501 Monday - Friday from 08:00 - 18:00 o`clock (UTC 1) English, German
  Contacts
  Submit a technical enquiry
 Netherlands
  All products (No international number available - Only for national calls.)
  Telephone Opening hours   Service Desk language
  0900 2025119 Monday - Friday from 08:00 - 18:00 o`clock (UTC 1) Dutch
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  0,20 €/Min. 
Charges from mobile networks may vary!
Het Customer Care Center is gesloten op de volgende dagen:
Nieuwjaarsdag, 1e en 2e Paasdag, Koninginnedag, Hemelvaartsdag, 1e en 2e Pinksterdag, 1e en 2e Kerstdag
 Northern Ireland
  For all Products
  Telephone Opening hours   Service Desk language
  +353 1 4370079 * Monday - Friday from 00:00 - 24:00 o`clock
Saturday/Sunday closed		 English
  Call charge Detailed information
  national rate 
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
Customers with Enhanced Warranty who require service outside normal business hours should call the number in the letter sent to them when the Enhanced Warranty was registered.
 Norway
  Please use the contact form: https://support.ts.fujitsu.com/indexContact.asp
  Telephone Opening hours   Service Desk language
  +46 8793 7850 Monday - Friday from 08:00 - 17:00 o`clock (UTC 1) Norsk
  Contacts
  Submit a technical enquiry
As this is a telephone number in Sweden it is possible that call charges for outbound calls may apply.
 Oman
  All Products (No international number available - Only for national calls.)
  Telephone Opening hours   Service Desk language
  0800 73854 Saturday - Thursday from 08:00 - 19:00 o`clock (UTC 4) English, Arabic
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  tollfree number 
 Poland
  All products
  Telephone Opening hours   Service Desk language
  +48 22 574 1234 24 hours / 7 days a week English, Polski
 Portugal
  All products
  Telephone Opening hours   Service Desk language
  +351 21 724 4400 Monday - Friday from 09:00 - 18:00 o`clock Portuguese
  Contacts
  Submit a technical enquiry
 Qatar
  All products
  Telephone Opening hours   Service Desk language
  +971 4366 2226 Saturday - Thursday from 08:00 - 19:00 o`clock (UTC 4) English, Arabic
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  int’l number 
 Romania
  All products
  Telephone   Service Desk language
  +40 31 810 3520 Romanian, English
  Contacts
  Submit a technical enquiry
  Detailed information
  All other customers please use the contact form: https://support.ts.fujitsu.com/indexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
S
 Saudi Arabia
  All products (No international number available - Only for national calls.)
  Telephone Opening hours   Service Desk language
  800 8971462 Saturday - Thursday from 07:00 - 18:00 o`clock (UTC 3) Arabic, English
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  toll free 
 Senegal
  All products
  Telephone Opening hours   Service Desk language
  +49 89 3564 80303 * Monday - Sunday from 08:00 - 18:00 o`clock English, French
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  110 - 125 cfa  * Telephone price by Sonatel / Orange
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Serbia
  All products
  Telephone   Service Desk language
  +49 89 3564 80022 English, Serbian
  Contacts
  Submit a technical enquiry
  Detailed information
  Please use the contact form: http://support.ts.fujitsu.com/IndexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Slovakia
  All products
  Telephone   Service Desk language
  +420 246019270 Slovak, English
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  max. 0,19  Please use the contact form: https://support.ts.fujitsu.com/indexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Slovenia
  All products
  Telephone   Service Desk language
  +49 89 3564 80022 Slovenian, English
  Contacts
  Submit a technical enquiry
  Detailed information
  Please use the contact form: https://support.ts.fujitsu.com/indexContact.asp
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 South & East Africa
  All products (inside South Africa)
  Telephone   Service Desk language
  +27 110121500 Afrikaans, English
  Contacts
  Submit a technical enquiry
  All products (outside South Africa)
  Telephone   Service Desk language
  +27 110121501 Afrikaans, English
  Contacts
  Submit a technical enquiry
All other customers please use the email - servicedesk@cocre8.com
 Spain
  PC´s, Notebooks & Displays
  Telephone Opening hours   Service Desk language
  +34 91 452 1035 Monday - Friday from 08:00 - 17:00 o`clock
Saturday/Sunday closed		 (UTC 1) Spanish
  Contacts
  Submit a technical enquiry
  Servers & Storage
  Telephone Opening hours   Service Desk language
  +34 91 452 1036 Monday - Friday from 08:00 - 17:00 o`clock
Saturday/Sunday closed		 (UTC 1) Spanish
  Contacts
  Submit a technical enquiry
  24x7 Support Packs & Contracts
  Telephone Opening hours   Service Desk language
  +34 91 452 1036 Monday - Sunday from 00:00 - 24:00 o`clock (UTC 1) Spanish
  ATM Products
  Telephone Opening hours   Service Desk language
  +34 91 452 1030 Monday - Friday from 08:00 - 17:00 o`clock
Saturday/Sunday closed		 (UTC 1) Spanish
  Contacts
  Submit a technical enquiry
 Sweden
  All products
  Telephone Opening hours   Service Desk language
  +46 8793 7850 Monday - Friday from 08:00 - 17:00 o`clock (UTC 1) English, Svenska
  Contacts
  Submit a technical enquiry
    Server & Storage Products
  Additional contacts for SERVER & STORAGE PRODUCTS
  Telephone Opening hours   Service Desk language
  +46 8 5888 8500 Monday - Friday from 08:00 - 17:00 o`clock (UTC 1) English, Svenska
  Contacts
  Submit a technical enquiry
  Detailed information
  For service contracts out of office hours, please use agreed contacts found in your agreement.
 Switzerland (FR)
  Service Desk all products (in warranty)
  Telephone Opening hours   Service Desk language
  +41 848 808 505 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Francais, English
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  0,08 chf/Min. 
Gebühr pro Minute in EUR. Preise für Mobilfunk können abweichen.
 Switzerland (GER)
  Service Desk all products (in warranty)
  Telephone Opening hours   Service Desk language
  +41 848 808 505 Monday - Friday from 08:00 - 17:00 o`clock
Sat/Sun/Holiday closed		 (UTC 1) Deutsch, English
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  0,08 chf/Min.  Please register your request in our contact form at https://support.ts.fujitsu.com before making a phone call and have the ticket number you received ready when you call.
    Enterprise Products
  PRIMERGY/Storage/PRIMEPOWER/SPARC Enterprise / BS2000 / Software - Vertragliche Vereinbarungen mit einem Servicelevel 24x7 (falls nicht anders vereinbart)
  Telephone Opening hours   Service Desk language
  +41 848 848 842 Monday - Sunday from 00:00 - 24:00 o`clock (UTC 1) Deutsch, English
  Contacts
  Submit a technical enquiry
  VM-Ware, Eternus Snapshot Manager, FalconStor
  Telephone Opening hours   Service Desk language
  +49 89 3564 80083 Monday - Sunday from 00:00 - 24:00 o`clock (UTC 1) Deutsch, English
  Contacts
  Submit a technical enquiry
  PRIMEPOWER Highend (down with PP850), STORAGE Highend
  Telephone Opening hours   Service Desk language
  +41 848 848 842 Monday - Sunday from 00:00 - 24:00 o`clock (UTC 1) Deutsch, English
  Contacts
  Submit a technical enquiry
T - U
 Tunesia
  All products
  Telephone Opening hours   Service Desk language
  +49 89 3564 80303 * Monday - Sunday from 08:00 - 18:00 o`clock (UTC 1) English, French
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  0,21 dt  * Telephone price by Tunisie Telecom
* Call charges may vary according to your telephone operator and are subject to change without any prior notice. For further details please contact your telephone operator.
 Turkey
  All products
  Telephone   Service Desk language
  +90 850 8111612 English
  Contacts
  Submit a technical enquiry
  Detailed information
  All other customers please use the contact form - https://support.ts.fujitsu.com/IndexContact.asp
(sadece Ingilizce)
 Ukraina
  All products
  Telephone Opening hours   Service Desk language
  +380 89 3202230 24 hours / 7 days a week English
  Contacts
  Submit a technical enquiry
 United Arab Emirates
  All products (No international number available - Only for national calls.)
  Telephone Opening hours   Service Desk language
  800 22242 Monday - Friday from 08:00 - 19:00 o`clock (UTC 4) Arabic, English
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  toll free 
  All products
  Telephone Opening hours   Service Desk language
  +971 4 366 2226 Monday - Friday from 08:00 - 19:00 o`clock (UTC 4) Arabic, English
  Contacts
  Submit a technical enquiry
V - Z
 Yemen
  All products
  Telephone Opening hours   Service Desk language
  +971 4366 2226 Saturday - Thursday from 08:00 - 19:00 o`clock (UTC 4) English, Arabic
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  int’l number  
For countries in Europe and Africa not listed above
Your Service DeskTelephoneOpening hours
Fujitsu +44 843 354 7960 Monday - Friday 9:00am - 5:00pm (UTC
If your mobile product has been purchased outside Europe, Middle East, Africa and India, but you stay with a hardware problem in this region, you are able to contact the service desk from the country you stay, contact the central desk for global repair at +49 89 356 480 226 or use the contact form at the bottom of this page.
The Americas
A - C
 Brazil
  All products
  Telephone Opening hours   Service Desk language
  +55 33265-0800 24 hours / 7 days a week Portuguese
  Contacts
  Submit a technical enquiry
Open a support ticket directly using our portal web available 24 hours:
 Canada
  All Products
  Telephone   Service Desk language
  +1 800 301 9175 English, French
  Contacts
  Submit a technical enquiry
  All products (International Phone)
  Telephone   Service Desk language
  +1 380 203 7167 English, French
  Contacts
  Submit a technical enquiry
Open a support ticket directly using our portal web available 24 hours:
 Chile
  All Products
  Telephone   Service Desk language
  +56 02 2820 4330 Spanish
  Contacts
  Submit a technical enquiry
Please use the contact form, available 24 hours:
M - U
 Mexico
  All Products
  Telephone Opening hours   Service Desk language
  +52 477 2921480 Monday - Friday from 08:00 - 18:00 o`clock Spanish
 USA
  Servers, Storage, and Services (International Phone)
  Telephone   Service Desk language
  +1 380-203-7167 English, French
  Contacts
  Submit a technical enquiry
  Notebooks, Tablets, Desktops and Workstations (Voice mail option at all other times)
  Telephone Opening hours   Service Desk language
  +1 800-301-9175 Monday - Friday from 08:00 - 01:00 o`clock English, French
  Contacts
  Submit a technical enquiry
  Servers, Storage, and Services
  Telephone   Service Desk language
  +1 800-301-9175 English, French
  Contacts
  Submit a technical enquiry
For countries in Americas not listed above
Your Service Desk Email
Support Provided by Fujitsu America intlfujitsu@fujitsupc.com
Asia Pacific
A - M
 Australia
  All Products
  Telephone Opening hours   Service Desk language
  +64 1 800 570 503 24 hours / 7 days a week English
  Contacts
  Submit a technical enquiry
 China
  All products (Mobile phone)
  Telephone Opening hours   Service Desk language
  +86 400-820-8851 Monday - Saturday from 07:00 - 23:30 o`clock (UTC 8) English, Japanese, Korean, Mandarin
  Contacts
  Submit a technical enquiry
  All products (Fixed phone)
  Telephone Opening hours   Service Desk language
  +86 800-820-8851 Monday - Saturday from 07:00 - 23:30 o`clock English, Japanese, Korean, Mandarin
  Contacts
  Submit a technical enquiry
 Hong Kong
  All products
  Telephone Opening hours   Service Desk language
  +852 2802-1168 24 hours / 7 days a week Cantonese, English, Mandarin
  Contacts
  Submit a technical enquiry
Only for Fujitsu Products with valid support pack
 India
  All products
  Telephone Opening hours   Service Desk language
  +91 80 44451014 Monday - Friday from 08:00 - 17:00 o`clock (UTC 5) English
  Contacts
  Submit a technical enquiry
  Detailed information
  All customers please use the contact form - https://support.ts.fujitsu.com/IndexContact.asp
Please use contact form
 Indonesia
  All products
  Telephone Opening hours   Service Desk language
  +62 21 5086-8959 Monday - Friday from 08:00 - 17:00 o`clock (UTC 7) Bahasa Indonesia, English
  Contacts
  Submit a technical enquiry
  Detailed information
  * Toll free: 0800-1-3854878
 Kyrgyzstan
  All products
  Telephone Opening hours   Service Desk language
  +7 727 3574044 24 hours / 7 days a week English
  Contacts
  Submit a technical enquiry
 Malaysia
  All products
  Telephone Opening hours   Service Desk language
  +60 3 406 526 55 24 hours / 7 days a week Chinese, English, Malay, Tamil
  Contacts
  Submit a technical enquiry
  Detailed information
  Toll Free: 1800-81-2879
N - R
 New Zealand
  All Prodicts
  Telephone Opening hours   Service Desk language
  +64 1 800 803 333 Monday - Sunday from 00:00 - 24:00 o`clock (UTC 10) English
  Contacts
  Submit a technical enquiry
 Pakistan
  All products
  Telephone Opening hours   Service Desk language
  +971 4366 2226 Saturday - Thursday from 08:00 - 19:00 o`clock (UTC 4) English, Arabic
  Contacts
  Submit a technical enquiry
  Call charge Detailed information
  int’l number 
 Philippines
  All products
  Telephone Opening hours   Service Desk language
  +632 8841 8400 24 hours / 7 days a week English, Filipino
  Contacts
  Submit a technical enquiry
 Singapore
  All products
  Telephone Opening hours   Service Desk language
  +60 3 7801 0505 24 hours / 7 days a week English
  Contacts
  Submit a technical enquiry
  Detailed information
  Toll free: 800 321 1395
 Southern Korea
  All products
  Telephone Opening hours   Service Desk language
  +82 80-750-6000 24 hours / 7 days a week Korean
  Contacts
  Submit a technical enquiry
T - Z
 Taiwan
  All products
  Telephone Opening hours   Service Desk language
  +886 0800 036 968 24 hours / 7 days a week English, Japanese, Mandarin
  Contacts
  Submit a technical enquiry
Service products include Fujitsu server, storage, and POS. Only for customers who has available contract with FTL.
 Tajikistan
  All products
  Telephone Opening hours   Service Desk language
  +49 89 3564 80801 Monday - Friday from 00:00 - 17:00 o`clock (UTC 4) English, Russian
  Contacts
  Submit a technical enquiry
 Thailand
  Server and Storage
  Telephone Opening hours   Service Desk language
  +66 02-627-7366, +66 02-315-8766 24 hours / 7 days a week English, Thai
  Contacts
  Submit a technical enquiry
  PC and Notebook
  Telephone Opening hours   Service Desk language
  +66 02627-7350, 02315-8750 Monday - Friday from 00:00 - 01:00 o`clock (UTC 7) English, Thai
  Contacts
  Submit a technical enquiry
 Turkmenistan
  All products
  Telephone Opening hours   Service Desk language
  +49 89 3564 80022 24 hours / 7 days a week English
  Contacts
  Submit a technical enquiry
 Uzbekistan
  All products
  Telephone Opening hours   Service Desk language
  +7 727 3574044 24 hours / 7 days a week English
  Contacts
  Submit a technical enquiry
 Vietnam
  All products
  Telephone Opening hours   Service Desk language
  +84 24-22203109/ +84-904 98 05 05 Monday - Friday from 08:00 - 17:00 o`clock (UTC 1) English, Japanese, Vietnamese
  Contacts
  Submit a technical enquiry
For countries in Asia Pacific not listed above
Your Service Desk Weblink
Support Provided by Fujitsu PC Australia
Japan
  Consumer Products (Purchased in Japan and customer in Japan) Telephone (No international number available - Only for national calls.)
  Telephone   Service Desk language
  0120 950 222 Japanese
  Contacts
  Submit a technical enquiry

Global Limited Warranty information:

Service and turnaround time depends on the country and product. The customer needs to agree that it might take longer for international repair (depending on the availability of the necessary part) compared to locally purchased units.
International Repair will be performed basically on the same conditions as repair for locally sold units, unless otherwise set by the servicing company.

Last modified: 30/04/2026